Returns
Easy & Hassle-Free Returns
We want you to love your purchase. If you change your mind, you can return your item within 14 working days from the day it was delivered.
How to return:
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You’ll find a return form in your package.
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Follow the instructions, print your prepaid label, and attach it to your parcel.
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Pack the item securely in the original box it came in.
Important to know:
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Items must be unused, in perfect condition, and have all original tags attached.
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We can’t refund items that have been used or had their tags removed.
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Refunds are processed within 21 working days after we receive your return.
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We do not offer exchanges — simply return your item and place a new order.
Free returns
If you live in Belgium, the Netherlands, Luxembourg, Austria, Germany, Denmark, or France, returns are free with UPS.
Returns from other countries
If you are returning from outside these countries, return costs (including shipping, customs duties, and related fees) are at your expense.
Please note:
Once the packaging has been opened, we cannot accept the item for return or exchange.
Tips
If your order is incorrect or damaged on receipt then contact our customer service team.
Questions
If you have any other questions, please don’t hesitate to contact our customer service team.